Distributed Digital Labor

Samasource couples San Francisco-based account management and customer service with an on-demand workforce of 800 skilled professionals around the world working from our Service Centers. Samasource workers receive in-person training by Samasource staff and Field Associates, and must demonstrate proficiency in a range of skills before they are admitted into our worker pool.

As a non-profit organization, Samasource is committed to ensuring that our workers receive living wages and learning opportunities at our Service Centers. Our motivated, well-trained workforce composed of marginalized workers offers our customers lower costs and longer-term value than traditional business process outsourcing solutions.

Samasource workers can perform a range of tasks at very high levels of accuracy, including:

Basic data services - business listings verification, data scraping, image and text tagging, content moderation, and data entry
Advanced data services - subjective tasks including image- and text-based judgments
Language services - audio and video transcription, video captioning, and translation
Call center services - outbound services

To learn more or receive a quote, please email us at sales@samasource.org, or give us a ring in our San Francisco office at (800) 521-6717.

Our model:

Do you want to know more about how we screen and select our partners to make sure you receive high quality service that is also socially responsible? View our screen and select process.